PRIVACY POLICY
Effective Date: September 9, 2026
Rowdy Roadside Towing & Mechanics, LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect through our website, how we use it, and the choices available to you.
INFORMATION WE COLLECT
When you contact us, request service, or submit information through our website, we may collect details such as your name, phone number, email address, service location, vehicle information, and a description of the service you need.
Our website may also collect limited technical information automatically, including your IP address, browser type, device information, pages visited, and general website activity through cookies or analytics tools.
HOW WE USE YOUR INFORMATION
We may use the information collected to:
Respond to questions and service requests
Provide towing, roadside assistance, and mobile mechanic services
Communicate service updates, arrival information, and estimates
Process payments or financing requests
Improve our website and customer experience
Maintain business and service records
Comply with applicable legal requirements
SHARING YOUR INFORMATION
We do not sell personal information submitted through our website.
Information may be shared with trusted service providers when necessary to operate our business, process payments, provide financing, maintain the website, or complete a service requested by you. We may also disclose information when required by law or when necessary to protect our business, customers, employees, or the public.
PAYMENTS AND FINANCING
Payment or financing information may be collected and processed by third-party providers. Their collection and use of your information are governed by their own privacy policies and terms.
Submitting a service request through this website does not guarantee approval for financing or create a financing agreement.
COOKIES AND WEBSITE ANALYTICS
Our website may use cookies and similar technologies to understand how visitors use the site and to improve its performance. You can control or disable cookies through your browser settings, although some website features may not function properly as a result.
THIRD-PARTY SERVICES
Our website may include services or links provided by third parties, such as Google Maps, website analytics, payment processors, financing providers, or social media platforms. Rowdy Roadside is not responsible for the privacy practices of third-party websites or services.
DATA SECURITY
We take reasonable steps to protect the personal information submitted through our website. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
DATA RETENTION
We retain personal information only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, meet legal obligations, and protect our legitimate business interests.
YOUR PRIVACY CHOICES
You may contact us to ask what personal information we have about you or to request that we correct or delete information, subject to applicable legal and recordkeeping requirements.
To make a privacy request, contact us using the information below. We may need to verify your identity before completing the request.
CHILDREN’S PRIVACY
This website and our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children through this website.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated effective date.
CONTACT US
If you have questions about this Privacy Policy or how your information is handled, please contact:
Rowdy Roadside Towing & Mechanics, LLC
Serving Lindale, Tyler, and surrounding East Texas communities
Phone: 602-920-5294